How do I add myself as a member of a Community if the Manage Link is missing?

Knowledge Article Number: 000212095 

Description

In the Spring '15 Release it is now required that your profile be listed as a member of the Community in order to Manage it. If your profile is not listed as a Member then the new Manage Link will not be visible. The following walkthrough shows you how to add your profile back into the Community using the Apex Data Loader tool. 

Resolution

CREATE THE CSV FILE FOR INSERT:

Step 1: Gather your ParentID (Profile) and NetworkID (Community). The following Screen shots demonstrate how to gather this. 

Img 1: Profile ID can be copied from the URL of the Profile detail page.



Img 2: NetworkID can be gathered by right clicking on the URL for the Community in the All Communities page in setup. Select Inspect Element and it should give you a console view below the page with the NetworkID highlighted.



2. Create a .csv using a program such as Microsoft Excel and include the following Columns:

NETWORKID
PARENTID

3. Input the ID's that you gathered from Step 1 and add them to your csv file. Please see the following screen capture:

Img 3: Spreadsheet showing the correct formatting.



4. Save your file to your computer.

INSERT USING DATA LOADER

1. Download and install the Data Loader tool. Please see the following help article on how to do this:

https://help.salesforce.com/HTViewSolution?id=000005247&language=en_US

2. Open Data Loader and then click on Insert which takes you to the login screen. Login using your Salesforce username and password. See Following Image:

Img 4: Data Loader Login.



3. After you receive the Login completed successfully message click next. You should now be at the "Select Salesforce object" page. Click the checkbox next to "Show all Salesforce objects" and Select Network Member Group from the picklist.

4. On the same page Click Browse to add the file location of the CSV file you just saved to your computer. Click Next once you have done this.

5. You will be presented with a Data Selection window showing how many records will be updated. See the following:

Img 5: Records to be updated.



6. Click OK. You should now be on the Mapping portion of the process. Click Create or Edit a Map.

7 Click Auto-Match Fields to Columns and click OK.

8. Click Next.

9. Final step is to specify where to save the Success and Error files when the process completes. Click Browse to do this and click Finish.

Now check the All Communities page in setup to confirm that you now see the "Manage" link on the row of the affected Community.