Preface

Salesforce(http://salesforce.com/) is cloud based technology developed by mark banioff and his team.

it provide many clouds like marketing cloud sales cloud etc...........

Salesforce.com

 

Salesforce.com is the enterprise cloud computing leader. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.

And thanks to the cloud, all of it comes with low cost, low risk, and fast results. Our 100,000+ successful customers tell the story best. Here are just a few.

 

Company milestones

2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999

 

2012

• Salesforce.com joins U.K. Government G-Cloud framework
• Gartner Magic Quadrant for Social CRM "Leader"
• 90,000 people register to attend Dreamforce 2012
• Forbes: Salesforce.com Named Most Innovative Company in the World for the second consecutive year
• Salesforce.com launches the Salesforce Marketing Cloud
• Salesforce.com launches Work.com
• Salesforce.com announces next-generation Sales Cloud, with Salesforce Touch, Chatter Communities for Partners and Data.com Social Key
• Salesforce.com announces Chatterbox, the Dropbox for the enterprise
• Salesforce.com announces new Chatter Communities for Service
• Salesforce Platform announces new Salesforce Identify and Salesforce Touch Platform
• Salesforce.com wins CRM Magazine award for Enterprise Suite and Midmarket Suite for fourth straight year
• Salesforce Sales Cloud wins CRM Magazine award for Sales Force Automation for an unprecedented seventh straight year
• Forrester Wave for CRM Suites Customer Service Solution "Leader"
• Gartner Magic Quadrant for Sales Force Automation "Leader"
• Acquired Buddy Media, the world's leading social media marketing platform
• Gartner Magic Quadrant for Customer Service and Contact Centers "Leader"
• Salesforce.com launches the Government Cloud
• Salesforce Service Cloud won four CRM Magazine Service Awards including the prestigious Service Leader & Customer Case Mgmt.
• Data.com named Best New Marketing solution by the Stevie Awards
• Salesforce.com launches Desk.com for customer service
• Fortune: Ranked #27 on the “100 Best Companies to Work For” list
• Acquired Rypple.com, a leader in social performance management

 

2011

• 104,000 customers (as of July 31, 2011)
• Winter'11 is the 37th major product release in 12 years
• Acquired Dimdim, a leader in real-time communication technologies
• Acquired Manymoon, a leading developer of social productivity apps
• Dreamforce draws 45,000 registrants and 300 exhibitors from 60+ countries
• Launched Chatter.com
• Launched Service Cloud 3, the next generation of social contact centers
• Launched Jigsaw 2
• Launched the Socially Connected Enterprise
• Launched the Radian6 Social Marketing Cloud
• Acquired Radian6, the industry’s leader in social media monitoring and engagement
• Acquired Assistly, the customer support app for small business
• Acquired Model Metrics, a mobile and social cloud consulting services company
• Ethisphere Institute: Named one of the World’s Most Ethical Companies (5th consecutive year)
• Computerworld: Ranked in the top 10 of the “100 Best Places to Work in IT”
• Stevie Awards: Sales & Customer Service Solutions Technology Partner of the Year, for Jigsaw; Contact Center Solution (New Version)
• CRN: Top 20 Cloud Platform Vendor; Top 20 Cloud Software & Apps Vendor; Partner Programs Guide – 5 stars
• CRM Market Awards: Sales Force Automation; Enterprise Suite CRM, Midmarket Suite CRM, Small Business Suite CRM
• Gartner Magic Quadrant for CRM Customer Service Contact Centers – “Leader”
• Gartner Magic Quadrant for Sales Force Automation – “Leader”

 

2010

• 87,200 customers (as of October 31, 2010)
• 4,750 full-time employees
• $20+ million in grants by the Salesforce.com Foundation since inception
• 200,000+ employee hours donated across the globe
• 9,000+ nonprofits in 70 countries received donations of Salesforce CRM
• Winter ’11 is the 34th major product release in 11 years
• Dreamforce draws 30,000 registrants from 60+ countries
• 310,000 Force.com developers
• 185,000 custom applications built on the Force.com platform
• 400 native applications—and more than 1,000 total apps—available on the AppExchange
• 364,000+ test drives on the AppExchange
• 726+ million lines of Force.com (Apex) code; 1.9 million custom pages created with Force.com pages (Visualforce)
• Regularly handle 400 million transactions per day (nearly 50% via API)
• Partnered with Telegraph Media Group to launch the U.K.’s largest online debate and discussion forum for the 2010 general election
• Acquired Data.com, the largest contact database in the cloud
• Launched Salesforce Chatter
• Partnered with VMware to launch VMforce, the fastest way to build enterprise Java apps
• Launched Database.com, the enterprise cloud database
• Launched Force.com 2, enterprise cloud platform services for building Cloud 2 apps
• Acquired Heroku, the frictionless, rock-solid Ruby platform
• Purchased 14 acres of undeveloped land in San Francisco for a new headquarters facility
• Ethisphere Institute: Named one of the World’s Most Ethical Companies (4th consecutive year)
• Intelligent Enterprise: Editors’ Choice Award (5th consecutive year)
• Intelligent Enterprise: Named one of “The Dozen” most influential companies for intelligent enterprises in 2010 (2nd consecutive year)
• FORTUNE: Named to “100 Best Companies to Work For” list (3rd consecutive year)
• FORTUNE: Ranked #4 on “100 Fastest-Growing Companies” list
• Forbes: Named to “100 Most Trustworthy Companies” list
• Stevie Awards: Most Innovative Company of the Year; Corporate Social Responsibility Program of the Year
• CODIE Awards: Best Mobile Experience (Salesforce CRM); Best Social Networking Solution (Service Cloud 2)
• Gartner Magic Quadrant for Sales Force Automation – “Leader”

 

2009

• 63,200 customers (as of July 31, 2009)
• 1.5 million subscribers (as of July 31, 2009)
• 3,650 full-time employees (as of July 31, 2009)
• $14+ million in grants by Salesforce.com Foundation since inception
• 125,000+ employee hours donated across the globe
• 5,500+ nonprofits in 60 countries received donations of Salesforce CRM
• Summer ’09 is the 29th major product release in less than 10 years
• 150,000 Force.com developers
• 110,000 custom applications built on the Force.com platform
• 200 native applications available on the AppExchange
• 300,000+ test drives on the AppExchange
• 45 million lines of Force.com (Apex) code; 180,000 custom interfaces created with Force.com pages (Visualforce)
• Frequently exceed 150 million transactions per day
• Opened new data center in Singapore, complementing two North American data centers
• 2009 CODIE Awards: Best Business Software Solution (Salesforce CRM), Best SaaS Solution (Salesforce CRM), Best Relationship Management Solution (Salesforce CRM – eighth consecutive year), Best Web Services Solution (Force.com), Best Collaboration Solution (Salesforce CRM’s ideas)
• Customer Interaction Solutions Magazine: 2009 CRM Excellence Award (Service Cloud)
• Ethisphere Institute: Named one of the world’s most ethical companies (third consecutive year)
• Forbes: Ranked #3 fastest-growing technology company behind Google (January)
• Fortune: Named to “100 Best Companies to Work For” list (January)
• Gartner Magic Quadrant for CRM Customer Service Contact Centers 2009 – “Leader”
• Gartner Magic Quadrant for Sales Force Automation 2009 – “Leader”
• Intelligent Enterprise: Editors’ Choice Award (fourth consecutive year)
• Intelligent Enterprise: Named to “Intelligent Enterprise Dozen” most influential companies for intelligent enterprises in 2009
• KMWorld: Named to “100 Companies that Matter in Knowledge Management” list
• Network Products Guide: 2009 Product Innovation Award in the Software as a Service and Cloud Computing category (Service Cloud)
• SearchCRM.com: 2008 Product of the Year Award (Best CRM Suite – Enterprise)
• Launch first application built on Force.com for the iPhone
• Launch Salesforce for Twitter
• Launch the “Service Cloud”
• Receive KCS verification for customer service & support solution from the Consortium for Service Innovation

 

2008

• 51,800 customers (as of October 31, 2008)
• 1.1 million subscribers (as of January 31, 2008)
• 3,300 full-time employees (as of October 31, 2008)
• $38 million in cash and non-cash giving (as of September 2008) by Salesforce.com Foundation
• 100,000 Force.com developers
• 85,000+ custom applications built on the Force.com platform
• 800+ applications from 460+ partners available on the AppExchange 
• 300,000+ test drives on the AppExchange
• 11 million lines of Apex code; 34,000 custom interfaces created with Force.com pages
• 5,000+ nonprofits in 56 countries using Salesforce CRM on a donated basis
• $13+ million in grants distributed
• 90,000+ salesforce.com employee hours donated across the globe
• Acquired InStranet
• Announced partnerships with Amazon.com Web Services and Facebook; extended partnership with Google
• First Dreamforce Europe user conference
• Ranked #2 fastest-growing technology company behind Google by Forbes
• Ranked fastest-growing enterprise software company in the world by Barron’s
• CRN ranks “software as a service” among Top 25 Tech Breakthroughs of All Time
• Launched Force.com sites
• Launched Salesforce CRM for Google Apps
• Gartner Magic Quadrant for Sales Force Automation 2008 – “Leader”
• Gartner Magic Quadrant for Enterprise Application Servers 2008 – “Visionary”
• CRM Magazine Market Leader Awards: Mid-Market CRM Suite, Sales Force Automation, Enterprise, and Small Business CRM Suites
• SearchCRM Product of the Year Awards: Best Software Automation (Salesforce CRM SFA), Best Online Service (Salesforce CRM Customer Portal)
• 2008 Codie Awards: Best On-Demand Platform (Force.com), Best Relationship Management Solution (Salesforce CRM), Best SaaS Solution (Salesforce CRM)
• Forrester Groundswell Award: IdeaExchange
• eWEEK Channel Insider’s Product of the Year: Best Business Application
• eWEEK Excellence Award for Business Applications: Salesforce Spring ’08
• 2008 TMC Labs Innovation Award: Salesforce CRM Call Center and Salesforce CRM Customer Portal
• Customer Interaction Solutions 2008 IP Contact Center Technology Pioneer Award: Salesforce CRM Call Center and Salesforce CRM Customer Portal
• Ethisphere magazine: Named one of the world’s most ethical companies for 2008
• Aberdeen Group: Named salesforce.com one of the Top Ten Most Influential Technology Vendors
• 2007 American Business Awards, Best New Product/Service (Computer Hardware or Services): Salesforce CRM for Google AdWords
• CRM Magazine: Named Marc Benioff CEO of the Year

 

2007

• 41,000 customers (as of January 31, 2008)
• 1.1 million subscribers (as of January 31, 2008)
• 2,600+ full-time employees (as of January 31, 2008)
• $23 million in cash and non-cash giving by Salesforce.com Foundation
• 70,000 community volunteer hours donated by salesforce.com employees
• 2,600 nonprofits using Salesforce CRM on a donated basis 
• Hit 100-million transactions in 1 day (July 26, 2007)
• 700+ applications available on the AppExchange 
• 245,000 test drives and 34,200 installations on the AppExchange
• Ranked #3 on Forbes Top 25 Fastest Growing Companies 
• CECP Award: 7th Annual Excellence in Corporate Philanthropy Award 
• CODIE Award: Best On-Demand Platform and Best CRM (5th consecutive year)
• InfoWorld: Technology of the Year (Salesforce CRM)
• Launch Salesforce CRM Group Edition for Google AdWords 
• Launch Salesforce CRM Content 
• Gartner Magic Quadrant for Sales Force Automation – Ranked a “Leader”
• Ranked as one of the world’s most ethical companies by Ethisphere magazine
• Won 4 CRM Market Awards, including Best Midmarket Suite CRM, Best Small Business Suite CRM , Best SFA, Influential Leader: Marc Benioff
• Largest customer deployment with Japan Post Network– 40,000 subscriptions
• Launch Visualforce
• Launch Force.com “platform as a service”
• InfoWorld 100 – Schumacher Group (for implementation of SFA)
• Launch Salesforce CRM Ideas

 

2006

• 29,800 customers and 646,000 subscribers (as of January 31, 2007)
• 1,800+ full-time employees
• $17,567,702 in cash and non-cash giving by Salesforce.com Foundation and 18,748 paid community volunteer hours logged by saleforce.com employees
• 1,000 nonprofits now using company’s on-demand service free of charge; almost 40,000 employee hours donated globally
• For the first time, 50-million transactions recorded in 1 day (July 31, 2006)
• Launch AppExchange and development platform
• More than 400 AppExchange applications created by salesforce.com partners and developers
• 170,000 test drives on the AppExchange; 16,000 installations initiated
• Launch Salesforce CRM Partners for channel management
• Business Ethics magazine: 100 Best Corporate Citizens (#7)
• InfoWorld: Technology of the Year (Salesforce CRM)
• BusinessWeek: Top 100 Innovators Award  
• Business 2.0: Next Net 25: AppExchange 
• eWEEK: Excellence Award Winner
• CODIE Award: Best CRM

 

2005

• 20,500 customers and 393,000 subscribers (as of January 31, 2006)
• 1,100+ full-time employees
• $6,164,866 in cash and non-cash giving by Salesforce.com Foundation and 10,315 paid volunteer hours logged by salesforce.com employees
• InfoWorld:Technology of the Year
• Wired Magazine: The Wired 40 (#20)
• InfoWorld: Top score in InfoWorld CRM Shootout 
• AMR Research: Innovation Award 
• CODIE Award: Best CRM and Best Application Management Solution (AppExchange)
• Gartner Vision Events Midsize Enterprise Summit: Best Execution of a Midmarket IT Solution 
• SOA Web Services Journal: Best Grassroots Use of Web 2.0

 

2004

• 13,900 customers and 227,000 subscribers (as of January 31, 2005)
• 675+ full-time employees
• $2,845,079 in cash and non-cash giving by Salesforce.com Foundation and 7,740 paid volunteer hours logged by salesforce.com employees
• InfoWorld: Technology of the Year 
• PC Magazine: Editors’ Choice Award
• Aberdeen: Top Ten “What Works” Award 
• Forrester Research: Highest Overall Score, “Forrester Wave: Hosted Sales Force Automation”
• CODIE Award for Best CRM 
• Gartner Vision Events Midsize Enterprise Summit: Best Execution of a Midmarket IT Solution

 

2003

• 8,700 customers and 127,000 subscribers (as of January 31, 2004)
• 400+ employees with operations in USA, Australia, Japan, Ireland, UK, France, Spain, and Germany
• $1,007,842 in cash and non-cash giving by Salesforce.com Foundation and 2,125 paid volunteer hours logged by salesforce.com employees 
• Editors’ Choice Award, PC Magazine 
• InfoWorld: Best Hosted Application Award
• Forbes, Best of the Web 
• Forbes Top 10 Entrepreneurs (CEO)
• Aberdeen: Top Ten “What Works” Award 
• Computing Magazine: Enterprise Product of the Year 
• CRM Excellence Award 
• CODIE Award for Best CRM 
• Points of Light Foundation Award for Excellence in Corporate Community Service

 

2002

• 5,700 customers and 76,000 subscribers (as of January 31, 2003)
• Launch Salesforce CRM Enterprise Edition with advanced functionality 
• Launch wireless capabilities
• PC Magazine, Editors’ Choice Award
• Named to Computerworld Premier 100 
• Influential Leader Award for CEO Marc Benioff
• Aberdeen: Top Ten “What Works” Award 
• CODIE Award for Best CRM

 

2001

• 3,500 customers and 53,000 subscribers (as of January 31, 2002)
• Launch first online CRM app encompassing sales force automation, marketing automation, and customer service and support 
• InfoWorld’s Top 10 Technology of the Year
• Cited as “Fastest Growing Online CRM Company” by Morgan Stanley 
• AOL/Time Warner: 15th Annual National Philanthropy Day Awards Ceremony Recognition

 

2000

• 1,500 customers and 30,000 subscribers (as of January 31, 2001)
• Launch first online sales force automation solution aimed at CRM application market 
• New headquarters: San Francisco’s Landmark Building in downtown San Francisco
• Colin Powell helps launch Salesforce.com Foundation

 

1999

• Founders launch salesforce.com in small San Francisco apartment
• “The End of Software” revolution begins